Refund Policy

Last updated: 11 August 2026

This Refund Policy explains how refunds work for purchases made through

breastcancerherosjourney.com. It should be read together with our Terms & Conditions.

1. The Journal — 30-Day Serenity Guarantee

We want you to feel completely safe purchasing the Breast Cancer Hero's Journey Journal. If it

doesn't bring you the clarity, comfort, or sense of peace you were hoping for, you may request a full

refund within 30 days of your purchase date — no questions asked. There's no need to return the

journal to us.

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To request a refund, simply email us at [email protected] with your order details

within 30 days of purchase.

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Refunds are issued to your original payment method, typically within 5–10 business days.

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We reserve the right to decline a refund request in cases of clear abuse of this guarantee (for

example, repeated refund requests from the same customer).

2. The Digital Workbook

The companion digital workbook, when purchased as an add-on to your journal order, is covered by

the same 30-day guarantee described above. Because it is delivered electronically, there is nothing to

return — simply email us within 30 days to request a refund, made in good faith.

3. The Mentoring Program

Because the mentoring program is a personal, higher-value service, it has its own guarantee window,

separate from the journal and workbook:

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You may request a full refund within 7 days of your mentoring program purchase, regardless

of whether you have started your sessions.

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Refund requests must be made by emailing [email protected] within this 7-day

window.

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After 7 days from purchase, mentoring program payments are non-refundable.

4. How to Request a Refund

Email [email protected] with your name, order number (from your confirmation email),

and the reason for your request. We aim to respond within 2 business days.

5. Refund Processing

Approved refunds are processed back to your original payment method and typically appear within

5–10 business days, depending on your bank or card provider.

6. Shipping CostsOriginal shipping charges, if any were applied, are non-refundable unless the item arrived damaged,

faulty, or was shipped in error on our part.

7. Your Consumer Law Rights

Nothing in this Refund Policy limits any right or remedy you have under the Australian Consumer Law

or other applicable consumer protection law, including your rights in relation to faulty, damaged, or

not-as-described goods, which apply regardless of the guarantees described above.

8. Contact Us

The Angels of Grace Pty Ltd

Altona, Victoria, Australia